OnShift HQ feature
Keep work conversations with the work.
Message individuals, teams, or channels and share the photo or file that gives the conversation context.
One app for managers and employees. Permissions determine what each person sees.
Chats
SearchDirect
- 1
Jordan M.
Can you cover the host stand at 5?
Priya S.
Sent a photo
Channels
- 3
front-of-house
Ava: Tables 4 and 6 are reset
kitchen
Luis: Walk-in temp logged
Announcements
- 1
Holiday hours
Posted by Jordan M. • Today
front-of-house
5 members
Priya S. • 4:41 PM
Patio is set for the 6 PM party.
patio-setup.jpg
2.1 MB
You • 4:43 PM
Great. Allergen card for tonight attached.
allergen-card.pdf
PDF • 340 KB
Capabilities
Built for the way the shift actually runs.
Each chats & file sharing capability below is part of the approved OnShift HQ product scope.
Direct messages
Allow permitted one-to-one conversations between employees and managers.
Channels
Create team, department, location, or topic channels with membership and posting permissions.
Announcements
Give owners/managers a higher-signal announcement format for important company updates.
Photo sharing
Employees can take a photo or choose an existing image and attach it to a supported conversation.
File sharing
Support common business file types with filename, size, sender, timestamp, preview/download behavior where safe.
Search & context
Search available conversations and keep timestamps, sender identity, and thread context visible.
Notification controls
Notify for direct messages, mentions, announcements, and configured channel activity without forcing the same alert level for every message.
Permissions
Sensitive manager-only or restricted channels are enforced server-side, not merely hidden in the interface.
Notifications
Notifications that match the workflow.
Alert behavior is configurable, so important chats events can surface without turning every action into noise. Examples below use demo data.
New announcement
2:10 PMHoliday hours posted for next week — please review.
Mention in #front-of-house
1:45 PMPriya S.: "@Maya can you cover the host stand at 5?"
Photo shared
12:20 PMLuis O. shared a photo in "Walk-in cooler".
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